Frequently Asked Questions

Request a Callback From Our Care Team

Need Help? Call us

Customer Service

01702 593116

General Faq

Are your caregivers trained and certified?

Yes, all our caregivers are highly trained, certified, and experienced in providing compassionate care. They undergo thorough background checks and continuous training to ensure the highest standard of service.

How do you match caregivers to clients?

We take great care in matching caregivers to clients based on their specific needs, preferences, and personality. Our team works closely with both clients and caregivers to ensure a compatible and comfortable match.

How can I arrange home care services?

To arrange home care services with Echelon Media, simply contact our caring team through our website. We will schedule a free consultation to discuss your needs and create a personalized care plan tailored to you or your loved one.

Can you assist with special medical needs, such as diabetes management or wound care?

Absolutely! Our skilled caregivers are trained to handle a variety of medical needs, including diabetes management, wound care, medication administration, and other specialized services.

What services does Echelon Media Care Company offer?

Echelon Media Care Company provides a wide range of home care services, including assistance with daily living activities, medication management, wound care, dementia care, respite care, and more. Our goal is to support individuals in maintaining their independence and improving their overall quality of life.

What sets Echelon Media Care Company apart from other home care providers?

Echelon Media Care Company stands out for its commitment to providing personalized and compassionate care. Our team's dedication to understanding each client's unique needs and delivering individualized care plans sets us apart.
Meet our team

Teamwork makes the dream work

Max Barlow


Conor Barlow


Tanya Jacques

Head of Care

Kerrianne Day

Southend Team Leader

Tasha Wilson

Southend Care Co-ordinator

Join Us

Apply to Work For Us

Request a Callback Now

Care in your Community

It Takes 30 Seconds

Are you Looking for:
Weekly hours of care required:
Enter your postcode so we can find our closest carers to you:
We would love to discuss with you, Please enter your email below:
Full Name
Phone Number: